Who we are
Our website address is: https://botengine.co. Bot-Engine is a service that provides AI-powered automation bots and workflows to help creators, freelancers, and businesses automate their digital growth.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect and prevent spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
We may also use cookies and similar technologies for analytics (for example, to understand how visitors use the site) and for marketing purposes related to our automation services. Where required by law, we will obtain your consent before setting non-essential cookies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Contact forms and account data
When you contact us via a contact form, chatbot, or email, we collect the information you provide (such as your name, email address, company name, and your message) in order to respond to your request.
If you create an account for our services, we collect information such as your name, email address, login credentials, and any other details required to set up and manage your Bot-Engine or client portal access. This information may be processed via third-party platforms we use to deliver our services (for example, CRM and marketing automation tools).
Analytics
We may use analytics services (such as Google Analytics or similar tools) to measure traffic and usage trends for our website. These services collect information such as the pages you visit, your IP address (which may be anonymized, where possible), device information, and approximate location. We use this information to improve our content, user experience, and our services.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We may share your data with trusted third parties who help us operate our website and services, such as hosting providers, analytics providers, payment processors, automation platforms, and CRM/marketing tools. These third parties are only allowed to process your data on our behalf and in accordance with our instructions.
In particular, our automation and client management may rely on third-party platforms (for example: marketing and CRM platforms, automation tools, and payment providers) to deliver our bots, workflows, and subscription services. These providers have their own privacy policies that describe how they handle data.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and automatically approve any follow-up comments instead of holding them in a moderation queue.
For users that register on our website or in our client portal (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Contact form submissions and support requests may be kept for a reasonable period in order to follow up on your request, maintain records of our communications, and improve our services. Analytics records are typically retained for the period necessary to analyze performance trends and then deleted or anonymized.
What rights you have over your data
If you have an account on this site, have used our services, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, accounting, or security purposes. Depending on where you live, you may also have the right to object to certain types of processing, to request restriction of processing, or to withdraw your consent where processing is based on consent.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
We may store and process your data on servers located in different countries, including outside your country of residence. When we transfer personal data internationally, we take steps to ensure an appropriate level of protection in accordance with applicable data protection laws.
How to contact us
If you have any questions about this Privacy Policy or about how we handle your personal data, you can contact us using the contact form on this website or via the contact details provided on our Contact page.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “last updated” date below. We encourage you to review this page regularly to stay informed about how we protect your information.
Last updated: 22 November 2025